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How We Do It

Complete the consultation form and be sure to include the suspension notice for a faster review process.

If we're able to assist, we will provide you with payment instructions.

Following payment, you will receive a customized appeal letter and an action plan to submit.

Wait for Amazon's response to your appeal. You'll be notified when your Amazon account has been reinstated

Once reinstated, you can resume selling again.

Here are the Amazon account suspensions we can assist you with:

  • Inauthentic or counterfeit items
  • Intellectual property disputes
  • Product safety complaints
  • Listing discrepancies not matching detail pages
  • Selling used items as new
  • Items not as advertised
  • Managing multiple Amazon accounts
  • Review manipulation issues
  • Addressing negative customer feedback
  • Selling restricted products
  • Dealing with price fixing concerns
  • Fulfillment by Merchant (FBM) challenges

Multiple Amazon Accounts
Accounts Management

Managing multiple Amazon accounts requires meticulous organization and adherence to Amazon's stringent policies. At ecommatix, we specialize in overseeing multiple Amazon seller accounts efficiently. Our dedicated team ensures each account complies with Amazon's guidelines, optimizing performance and minimizing risks associated with multiple account management.

Inauthentic Product
Complaints Handling

Addressing inauthentic product complaints on Amazon demands swift and precise action. At ecommatix, we excel in resolving such issues with a proactive approach. Our expert team investigates complaints thoroughly, collaborates with suppliers, and implements corrective measures to ensure product authenticity and maintain seller integrity.

Intellectual Property
Issues Resolution

Resolving intellectual property (IP) issues is crucial for maintaining a seller's reputation on Amazon. At ecommatix, we have a proven track record of effectively handling IP disputes. Our team employs legal expertise and strategic negotiation to swiftly resolve IP conflicts, safeguarding our clients' brands and products.

Review
Manipulation Prevention

Preventing review manipulation is essential for maintaining transparency and trust on Amazon. Ecommatix employs advanced algorithms and manual monitoring to detect and prevent fraudulent review activities. Our proactive approach ensures compliance with Amazon's review policies, preserving the integrity of product feedback.

Negative Customer
Feedback Management

Managing negative customer feedback is critical for maintaining seller ratings and customer satisfaction. At ecommatix, we promptly address negative feedback by investigating root causes, offering solutions, and engaging with customers constructively. Our proactive management approach aims to enhance customer experience and mitigate reputational risks.

Restricted
Products Reinstatement

Reinstating restricted products on Amazon requires thorough understanding of Amazon's guidelines and effective communication with Amazon support. Ecommatix specializes in navigating the reinstatement process, working closely with Amazon to ensure compliance and successful product reinstatement.

Items Not as
Described Resolution

Resolving "Items Not as Described" issues demands accurate product representation and responsive customer service. At ecommatix, we prioritize clear product descriptions and swift resolution of discrepancies. Our commitment to customer satisfaction includes proactive measures to prevent and resolve such issues effectively.

Price Fixing Issue Resolution

Addressing price fixing issues on Amazon requires diligence and adherence to fair pricing practices. Ecommatix employs pricing strategies that comply with Amazon's policies while monitoring market trends and competitor pricing. Our proactive approach ensures fair competition and compliance with Amazon's pricing guidelines.

Fulfillment By
Merchant (FBM) Issue Resolution

Resolving Fulfillment By Merchant (FBM) issues requires efficient order processing and logistics management. Ecommatix excels in resolving FBM issues promptly, ensuring seamless order fulfillment and customer satisfaction. Our dedicated support team addresses logistics challenges, optimizing FBM operations for optimal performance.

100% Satisfaction Guaranteed

At ecommatix, we stand behind our service with a 100% satisfaction guarantee. If we can't reinstate your suspended Amazon account, you get your money back. Our experienced team has a solid track record of successfully reinstating accounts. Trust us to guide you through the process and get you selling on Amazon again.

Hear What Our Clients Say About Us

"Thanks to Ecommatix's Shopify Dropshipping solutions, we've expanded our online store efficiently. Their automated order processing and inventory management saved us time and reduced errors, enabling us to scale our business rapidly. Highly recommended for anyone serious about eCommerce"

HP

Henry Parker

"Ecommatix's Walmart Services were instrumental in boosting our sales on the platform. Their strategic approach to marketplace integration and fulfillment ensured our products were visible and delivered promptly. Their support team is responsive and dedicated to driving results."

MJ

Michael Johnson

“Ecommatix's branding services helped us establish a cohesive brand identity that resonates with our customers. From logo design to brand guidelines, they guided us through the process, ensuring every detail reflected our story and values. Their expertise truly raised our brand presence."

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Charmain Joseph

"We saw significant growth in our online visibility and sales through Ecommatix's PPC Advertising services. Their tailored campaigns and meticulous keyword research optimized our ad spend and boosted conversions. A valuable partner for anyone looking to enhance their digital marketing strategy."

MF

Mike Fernandez

"Ecommatix's Amazon Store Creation service transformed our storefront into a sales powerhouse. They designed a user-friendly layout that showcases our products effectively, enhancing the overall shopping experience. Their expertise in Amazon optimization is unmatched."

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Mark Turner

"Ecommatix's Product Reviews service helped us build trust with potential customers. Their strategies for generating authentic reviews improved our product visibility and credibility, driving higher conversion rates. Their approach is professional and results-driven."

MJ

Marcela John

"They optimized our inventory management and fulfillment processes, ensuring our products always reach customers on time. Their expertise allowed us to focus more on strategic growth while they handled the logistics seamlessly"

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John Smith

"With Ecommatix's Amazon Product Hunting service, we discovered new opportunities that aligned perfectly with our business goals. Their market insights and product recommendations enabled us to expand our product range strategically."

LG

Lisa Garcia

"Ecommatix's Amazon PPC services played a crucial role in our advertising strategy. They managed our campaigns efficiently, optimizing our ad placements and driving significant traffic to our products. Their expertise in Amazon advertising is top-notch."

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Peter Evans

Stories Of Growth And Achievement

Our success stories are not just about numbers but about partnerships strengthened and dreams realized, demonstrating how Ecommatix is redefining the eCommerce landscape one success story at a time.

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Ready To Get Started?

Let's get on this journey together and transform your eCommerce operations into a model of efficiency and profitability.

Expert Guidance For Your E-commerce Journey!

Whether you're exploring new opportunities or seeking expert advice to optimize your business, our dedicated team is ready to assist you. Request a call at any time that suits your schedule, and let us guide you through every step, from supplier procurement to order fulfillment, ensuring your success in the competitive online market.

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