Privacy Policy

Privacy Policy

At Ecommatix, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect:

• Personal Information: When you use our services, we may collect personal information such as your name, email address, shipping address, billing information, and other relevant details necessary for order processing and customer support.
• Usage Data: We may also collect information about your usage of our website, including but not limited to, IP addresses, browser type, pages visited, and other analytics data.

2. How We Use Your Information:

• Order Processing: We use your personal information to process orders, fulfill shipments, and provide customer support.
• Communication: We may use your contact information to communicate with you about your orders, updates to our services, promotions, and other relevant information.
• Improving Our Services: We analyze usage data to improve the functionality and user experience of our website and services.

3. Data Security:

• We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Disclosure of Information:

• We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
• We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Third-Party Links:

• Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

6. Children's Privacy:

• Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove such information from our records.

7. Changes to This Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

8. SMS Terms & Conditions:

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Ecommatix related to "order updates, promotional offers, or account notifications".
Message Frequency (It Varies)

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [email protected].

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Contact Us:

• If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.

By using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.